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Mike St. Pierre from O'LYN Roofing

Title: Senior Diagnostic Specialist

Mike brings a long and varied background to O’LYN in Facilities Management, Service Management, and Customer Service, and has developed top-level diagnostic skills since joining us.

Mike has earned his CertainTeed 5 Star Master Shingle Applicator, GAF Master Elite Roofing Contractor, and Owens Corning Platinum Preferred Contractor credentials. He is also Air Vent Roof Ventilation Certified and has earned the Gold Standard of Customer Service Award and has been with O’LYN since 2009.

Mike’s day to day efforts include individualized customer diagnostic design that focuses on optimal solutions for the home and homeowner. He offers options whenever possible and is particularly interested in follow up with customers to ensure their satisfaction and identify any ongoing needs.

What Mike likes most about his job is diagnosing a roofing system that is specific to his customer’s needs and determining the science behind that project. He enjoys presenting the ideal solution and following the project with his customer through a perfect completion.

When he’s not working, Mike enjoys family time, volunteering, reading & writing, and golf. He also enjoys staying active in his profession by researching new products and cutting-edge building science and even home improvement blogging.

NRCA-GS

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