Mike St. Pierre from O'LYN Roofing
Title: Diagnostic Team Leader
Superior service and materials. Michael St.Pierre was knowledgable, courteous and very easy to work with. Mike explained the process that would unfold as O'Lynn prepped and installed our new roof and everything we could expect. These folks had it down to a science and I couldn't believe the efficiency and speed with which they worked and the care they took with our property. This was an excellent experience and I can't say enough about Mike and the O'Lynn team. They are true professionals who treat people right. Hire them!
My entire experience with O'Lyn was excellent. Mike St.Pierre was my primary contact, from providing an initial quote, to helping immensely with my insurance company (storm damage to roof), to getting me a settlement in excess of my expectations, to coordinating the the effort from start to finish. He communicated frequently, was honest, accurate, assuring and delivered what he said he would. The crew was professional, courteous, accommodating (specific requests) and thorough in the clean up and follow up. They were quite impressive. O'Lyn gave me a realistic quote, adhered to it, and did what I consider to be an outstanding job. I highly recommend them.
I must say that I am very happy with O'Lyn Roofing. From the get go Michael St. Pierre was my point of contact and he was EXTREMELY helpful. The work took the exact time as Michael St. Pierre had described to me. The new roof looks great and O'Lyn Roofing not only did an excellent job on the roof but also making sure that all debris were cleared. I am extremely satisfied with their job. Specially with Michael St. Pierre's customer service. I am very happy with the outstanding job and the outstanding customer service experience. I would highly recommend them.
Mike brings a long and varied background to O’LYN in Facilities Management, Service Management, and Customer Service, and has developed top-level diagnostic skills since joining us.
Mike has earned his CertainTeed 5 Star Master Shingle Applicator, GAF Master Elite Roofing Contractor, and Owens Corning Platinum Preferred Contractor credentials. He is also Air Vent Roof Ventilation Certified and has earned the Gold Standard of Customer Service Award and has been with O’LYN since 2009.
Mike’s day to day efforts include individualized customer diagnostic design that focuses on optimal solutions for the home and homeowner. He offers options whenever possible and is particularly interested in follow up with customers to ensure their satisfaction and identify any ongoing needs.
What Mike likes most about his job is diagnosing a roofing system that is specific to his customer’s needs and determining the science behind that project. He enjoys presenting the ideal solution and following the project with his customer through a perfect completion.
When he’s not working, Mike enjoys family time, volunteering, reading & writing, and golf. He also enjoys staying active in his profession by researching new products and cutting-edge building science and even home improvement blogging.